Visitor drop-off/pick-up is located on Mission Street at the curb-cut in front of The CJM between Third and Fourth streets. The Jessie Square public parking garage at 223 Stevenson St. has seven accessible parking spots available on a first-come, first-serve basis. Call 415.978.9634 for assistance.

Parking spaces are also available for vans with an eight-foot clearance in the accessible parking section of the Jessie Square garage (1st level, to the left of the entrance). Elevators from the parking garage exit directly in front of The Museum on Jessie Square Plaza. Accessible parking is also available at several other locations near The Museum.

The CJM is fully accessible for wheelchair users and other visitors who use mobility devices. 

Manual wheelchairs may be checked out free-of-charge and on a first-come-first-serve basis at coat check, in the lobby on the ground floor. All levels of the building are accessible by elevator. 

Reserved seating is offered for wheelchairs and any other visitors needing special seating for public programs.

Lightweight, portable gallery stools may be checked out free-of-charge and on a first-come-first-serve basis at coat check, in the lobby on the ground floor.

American Sign Language (ASL) interpretation is provided at no fee for all public programs, lectures, and private tours. To request ASL interpretation, contact access@thecjm.org at least two weeks in advance. 

FM Assistive Listening Devices for Museum tours and public programs are available free-of-charge at the Shenson Welcome Center admissions desk.

CART (Computer Aided Realtime Translation) captioning for lectures can be provided upon request. To request CART captioning, contact 415.655.7856 or email access@thecjm.org at least three weeks in advance.

Raised Braille text can be found on all room signage and elevator controls. 

Contrasting vision strips are on the stairs to indicate the top and bottom treads of the stairs.

Large-print labels and exhibition text are available digitally via QR codes at all exhibition entrances.

Live Audio Description: To request live audio description for theater, dance, and music programs at The CJM, contact access@thecjm.org at least six weeks in advance.

The Museum offers a friendly environment for service animals and guide dogs. Service Animals and guide dogs may be brought into all areas of The Museum. The closest relief area for service animals and guide dogs is in the green space in front of The Museum.

Noise-cancelling headphones are available free-of-charge for visitors with auditory and sensory processing sensitivities. Headphones can be signed-out by leaving an ID at the Shenson Welcome Center admissions desk on a first-come first-serve basis. 

Fully accessible family and single-stall gender-neutral restrooms are located on the ground floor, near Wise Sons Jewish Deli.

Baby changing tables and step-stools for children are available on the first- and second- floor public restrooms.

Breastfeeding is welcome in all areas of The Museum.

High chairs are available at Wise Sons.